Effective date: 27 October 2026
BestDoctorsInTheCity.com (“we”, “us”, “our”) publishes health information and runs a directory where doctors, clinics and hospitals can list their practice. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website you agree to this policy.
Information we collect
Information you give us. This includes your name, email address, phone number and message when you use our contact form, subscribe to our newsletter, submit a guest post enquiry, or request a doctor or clinic listing. If you list a practice, we also collect the details you submit, such as the doctor’s name, qualifications, speciality, clinic address, phone number, website and photograph.
Payment information. Paid listings are processed by third-party payment providers. We do not store your card or bank details on our servers.
Information collected automatically. When you visit, we and our service providers may collect your IP address, browser and device type, pages viewed, time spent, referring website and approximate location. This is collected using cookies and similar technologies.
How we use your information
- To respond to your enquiries and provide the services you request.
- To create, publish and manage doctor and clinic listings.
- To send newsletters or updates if you have subscribed. You can unsubscribe at any time.
- To understand how the website is used, and to improve its content, speed and security.
- To prevent spam, fraud and misuse, and to meet legal obligations.
Cookies and analytics
We use cookies and similar tools to keep the site working and to understand how visitors use it. These may include Google Analytics and Google Tag Manager, Microsoft Clarity (which records anonymised session and click behaviour), and caching and performance services. You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the website, such as web hosting, email and newsletter tools, analytics, payment processing and security services, and only as needed for them to perform their services. We may also disclose information when required by law or to protect our rights or the safety of others.
Information you submit for a public listing, such as a doctor’s name, clinic details and photograph, will be displayed publicly on the website.
Third-party links
Our articles and listings may link to other websites. We do not control those websites and are not responsible for their privacy practices. Please read their policies before sharing information with them.
Data retention and security
We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. We use reasonable technical and organisational measures to protect your information, but no method of transmission or storage over the internet is completely secure.
Your rights
Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete the personal information we hold about you, or to withdraw your consent to its use. To make a request, email us at the address below. To have a listing corrected or removed, please contact us from the email address used to submit it.
Health information
The content on this website is for general information and education only. It is not medical advice, diagnosis or treatment. Please do not send us sensitive personal health information through the contact form. If you have a medical concern, speak to a qualified doctor.
Children’s privacy
Our website is not directed at children under 18, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the effective date shown at the top.
Contact us
If you have questions about this policy or your information, email us at marketing@bestdoctorsinthecity.com or use our contact page. See also our Terms and Conditions.